Managing Threatening Confrontations I & II

Managing Threatening Confrontations I: Putting Order to Chaos

At a glance:

Date: New dates to be announced
Location: The Lowell Center, Madison, WI
Time: 8:30 am (registration) 9 am-4 pm (with one hour lunch break)
Fee: $120 for one seminar; ($230 for this course and Managing Threatening Confrontations II). CEU: 0.6
Instructor: Paul White
Brochure: Download winter brochure.
Contact: Kristi Obmacher at 608-262-8971 or 800-442-4617, kobmascher@dcs.wisc.edu
To register: See registration options.

 

Description

Have you ever been involved in a confrontation with an angry or aggressive person that left you feeling disoriented, inadequately prepared, and plain scared? Then this program is for you.

Managing Threatening Confrontations will help you learn how to effectively support clients and others who could experience the full range of behavioral escalation. These moments often appear chaotic; it's hard to know when to talk, when to step back, who to call for back up, and "when to duck."

This seminar is designed to put order to the chaos. Stages of escalation are described and each stage is paired with a positive action plan for caregivers as well as teams. Emphasis is placed on proactive supports. Principles are taught in a straightforward manner. They will provide a framework for readily translating escalating behavior into positive plans of action. The learning is brought to life using a video of a dramatic, real-life enactment of threatening confrontations by professional actors.

Some of what you will learn

• A framework for understanding and recognizing stages of behavior escalation
• How to avoid "power struggles" that can result in behavioral escalation
• Skills in connecting with people early on, to sustain emotional control
• An array of creative communication strategies to use during periods of tension
• What the police know about presenting a "neutral presence" during stages of distress
• How caregivers can support both clients and themselves during the Recovery Stage

Managing Threatening Confrontations II: Advanced Strategies

At a glance

Date: May 16, 2008
Location: The Lowell Center, Madison, WI
Time: 8:30 am (registration) 9 am-3 pm (with one hour lunch break)
Fee: $120 for one seminar; ($230 for this course and Managing Threatening Confrontations I). CEU: 0.6
Instructor: Paul White
Contact: Anne Voxman at 608-263-7023 or 800-442-4617, avoxman@dcs.wisc.edu
To register: See registration options. (Program #8714)

Description

For those of you who have already taken MTC I or some other introductory crisis prevention seminar, this is what you've wanted in a follow-up seminar.

Make a difference with MTC II

• Learn verbal strategies to use during emotional distress
• Practice thinking on your feet during simulated confrontations
• Learn how effective teams work by practicing proven technique
• Use effective praise as a way to promote emotional control

Additional highlights include

• Video simulations
• Role plays
• Handouts to share with staff back home
• Practice in self-defense strategies

 

Your instructor for both programs

Paul White, MA, has personally tested the information and skills that he will present. Paul has first-hand experience and will share what he's learned in a practical, down-to-earth style. For seven years he was a counselor/program director of a residential treatment center for emotionally disturbed and developmentally disabled adolescents. He is presently on staff at UW-Madison's Waisman Center. Paul is an experienced and engaging trainer who will make this lively and participatory training one of the best you've ever attended.

 

Past participants have said...

"Paul is engaging, and gives great real-life examples from his extensive knowledge base in this area. The program was extremely well organized. sequential and easy to follow with adequate time to assimilate information presented. He used a great combination of techniques for learning and the handouts to take back to other staff are very much appreciated." ~Mary Fiore, Elder Care of Wisconsin, Madison

"Paul was well aware of our emotional/psychological state of mind. He used lots of humor and was not just a "talking head."" ~Jeanie Trigg, cross-categorical teacher, Verona

General information

Location: The Lowell Center, 610 Langdon St, Madison, WI, 608-256-2621. Parking information is sent with your confirmation.

Times: 9 am-4 pm; registration 8:30 am, refreshments available; noon-1pm lunch is on your own.

Registration: Register early; seminars fill up fast. A check or purchase order is necessary to hold your registration. Make sure you have a registration confirmation from us and please inform us promptly if you cannot attend.

Cancellation policy: If you are unable to attend or arrange for a substitute, you may obtain a refund minus the $20 administrative fee by contacting our registration department at least 3 business days prior to the program. If you cancel 3 business days or less before the program, or do not attend, you are responsible for the entire fee. To cancel or arrange for a substitute, please call 800-725-9692.

Credit: 0.6 Continuing Education Unit awarded for each program. Department of Public Instruction clock-hours and Wisconsin and Illinois Social Work credit are also available.

Social Workers: The University of Wisconsin-Madison, Professional Development and Applied Studies, (PDAS), (provider number #1042) is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), (800-225-6880) through the Approved Continuing Education (ACE) program. PDAS maintains responsibility for the program. WI, IA and MI Boards of Social Work recognize ACE programs. MN Board of Social Work CE Approval Number: 06-138. IL Registered Social Worker Continuing Education Sponsor #159.000243.
Counselors: PDAS is recognized by the National Board for Certified Counselors to offer continuing education for National Certified Counselors. PDAS adheres to NBCC continuing education guidelines (Provider #5990).
WI Psychologists, and Marriage and Family Therapists: Qualifies as an accredited university continuing education course relevant to professional practice.
WI Substance Abuse Counselors: Qualifies as a continuing education course consisting of relevant subject matter taught by qualified presenters.
Educators: This program may qualify towards your Professional Development Plans (PDPs).

Social workers receive 6 continuing education clock-hours per program. To receive the credit, sign in at start of program and sign out at end.

Target Audience: These workshops are designed for staff of shelters, group homes, school personnel, probation and parole workers, social workers, therapists, alcohol and drug counselors, clergy, and human service workers in a variety of other settings. Case examples will generally be of clinical settings but the basic concepts of the training are applicable to any profession. This is not for those who need skills to subdue individuals in extreme situations.

For program information contact: For more information call Kristi Obmascher toll free 800-442-4617 or 608-262-8971 or e-mail kobmascher@dcs.wisc.edu. To register by phone, call 608-262-7942 or toll-free 800-725-9692.

 

Registration options:

By phone: Call 608-262-7942 or toll-free 800-725-9692.

By mail: Print, complete and mail the UW Continuing Studies registration form.

By fax: Print, complete and fax the UW Continuing Studies registration form.

Online: Secure online registration is available for this program.

• Managing Threatening Confrontations II: Advanced Strategies