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Other Personal and Professional Development Links |
CONTINUING EDUCATION CATALOG CLASS LISTINGSMediation and Conflict ResolutionContact: Contact Ann Whitaker, awhitaker@dcs.wisc.edu, See additional subject information www.dcs.wisc.edu/pda/mediation.
Divorce mediation unit 1At this two-day workshop you learn the principles of the mediation process and the skills and techniques needed to help individuals resolve conflict cooperatively. Unit 1 covers basic techniques, understanding conflict and diagnosing disputes, and developing skills for resolving conflict. Completion of both units meets the required 25 hours of mediation training for Wisconsin Chapter 767. You are encouraged to take both units. Instructor: Ann L. Milne Giving feedback: coaching for change while preserving relationshipsGiving feedback is one of the most difficult communication challenges we face as leaders, colleagues, and team members. In this applied-skills workshop you learn an innovative approach to giving personal feedback to those who work with us, for us, and even “above” us. Instructor: Laura V. Page Managing threatening confrontations 1: putting order to chaosThis one-day workshop is for human service workers who work with people with potentially violent behavior problems. Learn how to defuse these situations and how to protect yourself. Instructor: Paul White Managing threatening confrontations 2: advanced strategiesIn this one-day workshop, human service workers who work with people with potentially violent behavior problems learn advanced strategies for defusing these situations and for protecting oneself. Instructor: Paul White Mediation techniques for managing conflictLearn basic techniques of mediation and how to more effectively resolve disputes of all types, work-related and personal. This workshop covers material also covered in Divorce Mediation Unit 1. Attending both workshops is not recommended. Instructor: Ann L. Milne When emotions run high: communication skills for challenging conversationsThis seminar focuses on techniques for managing our emotions in the moment when we feel ourselves losing our composure. Learn multiple communication skills for avoiding, and recovering from, difficult conversations. Instructor: Laura V. Page ONLINE/ANYTIME Mediation techniques for managing conflict: introductory self-studyIn this online self-study course you explore the nature of conflict and basic mediation techniques to more effectively resolve disputes of all types, work-related and personal. You learn about interest-based negotiations as well. All course information and quizzes are contained on the course Web site. Register: 800-725-9692 RELATED PROGRAMSCancellation policy: If you are unable to attend or arrange for a substitute, you may obtain a refund minus the $20 administrative fee by contacting our registration department at least 3 business days prior to the program. If you cancel 3 business days or less before the program, or do not attend, you are responsible for the entire fee. To cancel or arrange for a substitute, please call 800-725-9692.
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Contact info@dcs.wisc.edu about this Web site or to request publications or information. www.dcs.wisc.edu • Updated November 11, 2009 |
