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Winter/Spring 2012 noncredit class catalog


Mediation and Conflict Resolution

Contact: Contact Ann Whitaker, awhitaker@dcs.wisc.edu,
Phone: 608-262-4509 or 800-442-4617 • Fax 608-265-2329
Location: 21 N. Park St., Rm 7312, Madison, WI 53715-1218

See additional subject information www.dcs.wisc.edu/pda/mediation.
Join our mailing list! www.dcs.wisc.edu/pda/mediation/mail-mediation.asp
Cancellation policy

ONLINE/ANYTIME Mediation techniques for managing conflict: introductory self-study

In this course you explore the nature of conflict and basic mediation techniques to more effectively resolve disputes of all types, work-related and personal. Also learn about interest-based negotiations. All course information and quizzes are contained on the course website.

0.5 CEU, $75, Program #1066
Registration print form
Registration online


Cancellation policy: If you are unable to attend or arrange for a substitute, you may obtain a refund minus the $20 administrative fee by contacting our registration department at least 3 business days prior to the program. If you cancel 3 business days or less before the program, or do not attend, you are responsible for the entire fee. To cancel or arrange for a substitute, please call 800-725-9692.

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